Home Facilities Kids Room - LOTTE ARAI RESORT Services

Service

Kids room

Come have a great time with your children in our bright and cheerful kids room.
Here we can provide childcare services with experienced staff who will help take care of your children and create wonderful memories.

Overview

  • Type
    Kids
  • Location
    ARAI 1F

Notice

[Notice regarding countermeasures for the prevention of spread of new corona infection ]

In order to prevent the spread of the new coronavirus (COVID-19) infection, we are restricting the use of the kids room as follows.
We apologize for any inconveniences this may cause, and we thank you for your understanding.

・ Kids room admission capacity:
Up to 12 persons (including accompanying persons)
・ Please wear a mask, take your temperature, and disinfect your hands with alcohol when entering the Children's Room.

Information

It will be operated only during the ski season.

[Age for facility use]
Infant ~ 6 years old

[Business Hours]
8:00 a.m. - 8:00 p.m.
(1:30 p.m. - 2:30 p.m. are our cleaning times, All of the kids room facilities will be sterilized)

[Usage fee]
Facility use: Free

[Precautions]
・ A family or friend guardian must be present.
・ Cannot be used if you or your child have symptoms such as a cold, influenza, or any other infectious disease.
・ No food or drink will be provided.
・ We will pay close attention to the safety of your children, but in the unlikely event of an accident, we cannot take any action beyond first aid.
・ Please be sure to come to pick up your child during the scheduled disinfection time and to have meals.
・ We are not responsible for any accidents that occur when using the free space out of our staff care service.


Childcare service (for hotel guests only)
[Age Range]
2 to 5 years old

[Maximum number of children]
Up to 3 children

[Hours of Operation]
9:00 a.m. ~ 11:00 a.m. / 11:00 a.m. ~ 01:00 p.m. / 02:30 p.m. ~ 04:30 p.m.
(1:00 p.m. ~ 2:30 p.m. is not available due to sterilization and cleaning time)

[Fee]
4,400 yen (tax included) / 2 hours

[What you need to bring]
Beverages
Diapers (3 ~ 5 diapers)
wipes
A spare change of clothes

[Reservations]

[Reservations.]
- Childcare service is available only for guests.
- When making a reservation, please register in the name of the person staying at the hotel.
- Please note that we may contact you in the unlikely event that we are unable to confirm your reservation.


[Notes].
-Persons with symptoms of infectious diseases such as colds and influenza are not allowed to use the facility.
-Please note that we are not able to provide meals or meal assistance.
-Please note that we are not able to provide meals or meal assistance. There is no discount on the fee for the service.
Please pick up your child from 11:00 a.m. - 01:00 p.m. or 02:30 p.m.- 04:30 p.m. if your child will be using the service from 11:00 a.m. - 01:00 p.m. or 02:30 p.m. - 04:30 p.m.
-Please be sure to pick up your children on time. If you are not seen to pick up your child after the specified time, you may be charged an additional fee.
-In case of emergency, we will call you on your cell phone. Please keep your children inside the hotel, in the hotel facilities, or on the ski slopes.
-We will make every effort to ensure the safety of your children, but we cannot be held responsible for any accidents or injuries that may occur.
-Cancellation is free of charge up to 4 days prior to the reserved date.
Cancellations made 3 days or more in advance will be charged 100% of the reservation fee.


Inquiry

ARAI 1F Front Desk

TEL +81-255-75-1103 Make a Call