Service Academy

The Room Experience Training Program combines theoretical training with practical experience to give students a comprehensive understanding of hotel rooms. Rooms are complex. Each room type has unique characteristics and specific requirements. This program provides both theoretical and hands-on training to deepen students' understanding of room service, a core skill for hoteliers, and to help them develop expert-level knowledge.
In theory lectures, students evaluate service standards and work processes for each room type. In practical training, they explore key room types, from Deluxe to Suites, gaining detailed insights into their differences and features. This ensures a more immersive learning experience. Additionally, the program offers a chance to learn about room management,
a critical aspect of hotel operations.

This program offers students a unique opportunity to naturally learn table manners through a culinary experience. Participants will taste dishes prepared by the finest chefs while learning proper table etiquette, including the use of various cutlery, glasses, and plates throughout the
meal. The program begins with basic manners applicable to daily life
and progresses to handling common dining scenarios with confidence. Students will not only gain valuable dining etiquette in a relaxed atmosphere but also hear the stories behind the chefs' professional cooking techniques.

The best hotels always provide exceptional experiences within their doors. Service Academy offers special wine and barista classes for those seeking this experience.
In the wine class, students will explore premium wines paired with exquisite dishes, curated by an experienced hotel sommelier. This class offers the opportunity to learn about various wine types and their specific characteristics.
The barista class features an experienced hotel barista who will share insights about coffee and demonstrate coffee-making techniques. This helps students deepen their knowledge and appreciation of coffee.