Notice of Changes to LOTTE HOTEL APP Auto-Login Policy

Dear Valued Guests,

Thank you for choosing LOTTE HOTELS & RESORTS.

To provide a safer service, we will be enhancing the auto-login feature through an upcoming app update.
As a result, the auto-login setting will be temporarily disabled once for users who enabled this feature prior to the update.
Please log in again after the update—afterwards, the auto-login function will continue to work as before.

■ Auto-login reset date: April 23, 2026
■ Applicable users: Those who enabled auto-login before the update
※ If you have forgotten your ID or password, please use the ‘Find Password’ feature on the login screen.

We apologize for any inconvenience this may cause, and we will continue to strive to provide you with even better service.

Thank you.