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Hotel/Destination
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Check in/out
Tue, May 26~Wed, May 27/ 1Night(s)
Room/Guest
Room1
/
Adults2,
Children0
Hotel/Destination
Up to 3 Selectable
SIGNIEL
LOTTE HOTELS
L7 by LOTTE HOTELS
BREEV by LOTTE HOTELS
LOTTE CITY HOTELS
ART VILLAS
Check in/out
Room/Guest
Up to 3
Room 1
Adults
2
Children
0
Age of children
| Branch | Children |
|---|---|
| KOREA (SIGNIEL BUSAN/LOTTE HOTELS(except WORLD, JEJU)/L7 by LOTTE HOTELS(except CHUNGJANG)/LOTTE CITY HOTELS, LOTTE ARAI RESORT) | 4-12 years old |
| SIGNIEL SEOUL/LOTTE HOTEL WORLD | 0-12 years old |
| LOTTE HOTEL JEJU | 4–12 years old (6th grade, elementary school) |
| L7 CHUNGJANG by LOTTE HOTELS | 1-12 years old |
| LOTTE HOTEL GUAM | 0-11 years old |
| LOTTE HOTEL MOSCOW | 6-12 years old |
| LOTTE HOTEL ST.PETERSBURG | 7-12 years old |
| LOTTE HOTEL VLADIVOSTOK | 0-6 years old |
| LOTTE HOTEL SAIGON | 5-11 years old |
| LOTTE HOTEL HANOI, LOTTE HOTEL YANGON, L7 WEST LAKE HANOI by LOTTE HOTELS | 6-11 years old |
| NEW YORKER HOTEL by LOTTE HOTELS | 0-17 years old |
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(Required) Consent to collection and use of required personal information
HOTEL LOTTE BUSAN Co., Ltd. (hereinafter referred to as “the Company”) collects and uses your personal information as follows.
1. Purpose of the collection and use of personal information
- To verify a person’s identity upon using the Complaint Report service, check the facts regarding the complaint, process complaint details, notify the processed result of complaint details, and take necessary action based on complaint details
2. Personal information subject to collection and use
-
* Required items subject to collection and use
- - Your name, mobile phone number, email address, and any other personal information contained in the content of your report (including the type of report, who you are reporting to, how and what happened, and any attachments to the report)
- - Service use records, access log, cookies, access IP information (generated while using the service, or processing the complaint)
-
* Optional items subject to collection and use
- - Name of the chain, person who is subject to the report, department
3. Retention and usage period of personal information
- The information will be retained and used for [three years from the date of collection] unless required to be retained under applicable laws and regulations.
4. Right to refuse consent, and disadvantages of refusing consent
- You may refuse to consent to the collection of your personal information as described above. You may still submit your report anonymously even if you do not consent to the collection and use of the required information. However, without specific evidence, we may not be able to investigate the details of the report, acknowledge receipt of the report, or notify you of the results of the report.
(Optional) Consent to the provision of personal information to third-parties
The Company may share your personal information collected with your consent as described above with third parties, including the company involved in your report, for the purpose of fact-checking the report details. The details of providing personal information to third parties are as follows.
1. Entities to which such personal information is provided
- (1) Companies you have reported as the subject of your report
- (2) Companies that are the subject of the report based on your report
- (3) Parent companies of the companies that are the subject of the report based on your report
2. Personal information provided
-
* Required items
- - Your name, mobile phone number, email address, and any other personal information contained in the content of your report (including the type of report, the company you are reporting to, how and what happened, and any attachments to the report)
-
* Optional items
- - Name of the chain, person who is subject to the report, department
3. Purpose of use by the recipient of the personal information
- To fact-check the details of the report submitted to the Complaint Reporting Service, to process the details of the report, to notify you of the processed result of the details of the report, and to take necessary actions based on the details of the report
4. Period of retention and use of personal information by the recipient of your personal information
- The information will be retained and used for [three years from the date of collection] unless required to be retained under applicable laws and regulations.
5. Right to refuse consent and disadvantages of refusing consent
- You may refuse to consent to the collection of your personal information as described above.
- However, without specific evidence, we may not be able to investigate the details of the report, acknowledge receipt of the report, or notify you of the results of the report.
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