IntegratedRevisions to Terms of Service

Comparison Table of Revised Privacy Policy

Thu, Mar 16, 2023

In an effort to provide our members with better services, we are pleased to inform you of the revisions in the privacy policy.

1. Revisions
1) Modification of phrase in the collecting personal information part
2) Addition of phrase in the collecting personal information part
3) Deletion of newsletter subscription related content in the collecting personal information part
4) Modification of ethics management HOT LINE phrase in the collecting personal information part
5) Addition of transfer of personal information overseas, provision to third parties-related content in the provision and consignment of personal information part
6) Deletion of personal information consignment company related content in the provision and consignment of personal information part
7) Modification of personal information consignment company phrase in the provision and consignment of personal information part
8) Addition of personal information consignment company related content in the provision and consignment of personal information part
9) Modification of phrase of the privacy officers for overseas transfer of personal information in the provision and consignment of personal information part
10) Modification of phrase in the privacy officers part

2. Revision date: March 17, 2023
Announcement date: March 17, 2023

3. Details of revisions

BeforeAfter
1. Collecting personal information
See details of personal information collected for online services
Category : Room reservations
Purpose : Provision of room reservation service, reservation-related information and notifications and express check-in service
Category : Express check-in
1. Collecting personal information
See details of personal information collected for online services
Category : Room reservations
Purpose : Provision of room reservation service, reservation-related information and notifications and mobile check-in service(Modify)

Category : Mobile check-in(Modify)
1. Collecting personal information
See details of personal information collected for online services
Category : Restaurant reservations
(LOTTE HOTEL MOSCOW, LOTTE HOTEL ST. PETERSBURG)
1. Collecting personal information
See details of personal information collected for online services
Category : Restaurant reservations
(LOTTE HOTEL MOSCOW, LOTTE HOTEL ST. PETERSBURG, LOTTE HOTEL YANGON) (Add)
1. Collecting personal information
See details of personal information collected for online services
Category: Subscribe to the newsletter
Collection method : Website(web/app)
Items to be collected : E-mail(Required)
Purpose : Send newsletter
Retention period : Upon unsubscribing
1. Collecting personal information
See details of personal information collected for online services
Category: Subscribe to the newslette(Delete)
Collection method : Website(web/app) (Delete)
Items to be collected : E-mail(Required) (Delete)
Purpose : Send newslette(Delete)
Retention period : Upon unsubscribing(Delete)
1. Collecting personal information
See details of personal information collected for online services
Category : Ethics Hotline
Retention period : Two years
(However, email and contact information will be deleted within a month.)
1. Collecting personal information
See details of personal information collected for online services
Category : Ethics Hotline
Retention period : Three years(modify)
3. Provision and consignment of personal information
See details of provision for service partnership
3. Provision and consignment of personal information
See details of provision for service partnership Name of the entity to which the personal information is transferred : Singapore Airlines Limited(Add)
The country to which the personal information is transferred : Singapore(Add)
The contact information of the person responsible for the management of information : dpo@singaporeair.com.sg(Add)
The personal information transfer date and method : 1st to 10th of each month
Transfer through information and communications network(Add)
Particulars of the personal information to be transferred : Name, Krisflyer membership number, Accumulated mileage, Date of stay (Add)
The purpose of using personal information by the entity to which the information is transferred : Mileage accumulation(Add)
The period of retaining and using personal information by the entity to which the information is transferred : 7 years after membership withdrawal(Add)
3. Provision and consignment of personal information
personal information consignment company
Category : Information system operation and management
Third party service providers : Golden Planet Co., Ltd
Sub-subcontractor : -
Activities to be consigned : ELOQUA operation agency
Personal information retention and usage period : Upon membership withdrawal or subcontractor agreement termination
3. Provision and consignment of personal information
personal information consignment company
Category : Information system operation and management
Third party service providers : Golden Planet Co., Ltd
Sub-subcontractor : -(Delete)
Activities to be consigned : ELOQUA operation agency
Personal information retention and usage(Delete)
period : Upon membership withdrawal or subcontractor agreement termination(Delete)
3. Provision and consignment of personal information
personal information consignment company
Category : Information system operation and management
Third party service providers : Lotte Members Co., Ltd
3. Provision and consignment of personal information
personal information consignment company
Category : Information system operation and management
Third party service providers : KOREA INFORMATION & COMMUNICATIONS CO., LTD.(KICC)(Modify)
3. Provision and consignment of personal information
personal information consignment company
Category : Social media operation
3. Provision and consignment of personal information
personal information consignment company
Category : Social media operation
Third party service providers : DXMC Co.,Ltd.(Add)
Sub-subcontractor: -(Add)
Activities to be consigned : LOTTE Hotels social media platform operation and event services agency(Add)
Personal information retention and usage period : Upon subcontractor agreement termination(Add)
3. Provision and consignment of personal information
See details of transfer of personal data overseas
See details of information officer
Personal information managing Department : Marketing Department
Privacy Officer: Marketing Officer (Tel: +82-02-771-1000)
Privacy Manager: Digital Marketing Team Manager (Tel: +82-02-771-1000)
3. Provision and consignment of personal information
See details of transfer of personal data overseas
See details of information officer
Personal information managing Department : Information protection division(Modify)
Privacy Officer: JAEKWI,KIM Vice President of information protection division (Tel: +82-02-771-1000)(Modify)
Privacy Manager: Digital Marketing Team Manager (Tel: +82-02-771-1000)(delete)
8. Privacy Officers
Chief Privacy Officer (CPO): KYUNG TAE, DOO Marketing Team Leader, 02-771-1000, privacy@lotte.net
8. Privacy Officers
Chief Privacy Officer (CPO) : JAEKWI,KIM Vice President of information protection division(Modify), 02-771-1000, privacy@lotte.net