IntegratedRevisions to Terms of Service
LOTTE Hotels Privacy Policy Revision Guide
Thu, Sep 14, 2023
In an effort to provide our members with better services, we are pleased to inform you of the revisions in the privacy policy.
1. Revisions
1) Addition of content in display of main personal information processing(labeling)
2) Addition of content in collecting personal information
3) Modification of content in provision and consignment of personal information
4) Addition of content in provision and consignment of personal information
5) Modification of content in Operation and use of cookies, such as Internet access files
6) Addition of content in Operation and use of cookies, such as Internet access files
7) Modification of content in Measures to ensure the security of personal information
8) Modification of content in Privacy Officesrs
2. Revision date: September 15, 2023
Announcement date: September 15, 2023
3. Details of revisions
| Category | Before | After |
|---|---|---|
| 1 | New added | Display of main personal information processing(labeling)(Add) |
| 2 | 1. Collecting personal information See details of personal information collected for online services Category : Events Items to be collected : Name, resident registration number, address Purpose : Report on public taxes and utilities Retention period : When the report is completed | 1. Collecting personal information See details of personal information collected for online services Category : Events Items to be collected : Required(Add), Name, address, (Report on public taxes and utilities) resident registration number(Add) Purpose : give prize to winners and(Add) report on public taxes and utilities Retention period : When the report is completed ※ INCOME TAX ACT Article 164 (Submission of Statement of Payment)(Add) |
| 3 | 1. Collecting personal information Collection and use of behavior data How to remedy damage to user : 02-771-1000 | 1. Collecting personal information Collection and use of behavior data How to remedy damage to user : Department in charge(Platform department), Phone(02-771-1000) (Add) |
| 4 | New added | 1. Collecting personal information Permissions to access information and features in apps on mobile devices For mobile app services, LOTTE Hotels will access information and features on mobile devices. permissions to access information on mobile devices. In addition to the required permissions, users will be requested to grant optional permissions to the app when they try to use certain services. Android OS and iOS may request optional permissions in different ways and no service restrictions or prohibitions will apply to the users who do not grant any permissions to the app.(Add) Category : Android Required Permission(Purpose) · Mobile device and App version(Collection of device information and app information for convenience of usability) Optional Permission(Purpose) · Phone(Used when accessing to verify mobile phone status and device ID) · Storage(Attach files when saving rewards online card and using customer feedback) · Camera(Used when taking photos to inquire about customer feedback) · Bluetooth(Used when using mobile key service) · Location(Used to search for nearby hotels based on current location) Category : iOS Required Permission(Purpose) · Mobile device and App version(Collection of device information and app information for convenience of usability) Optional Permission(Purpose) · Reminders(Used to notify new packages and promotional information) · Storage(Attach files when saving rewards online card and using customer feedback) · Camera(Used when taking photos to inquire about customer feedback) · Bluetooth(Used when using mobile key service) · Location(Used to search for nearby hotels based on current location) |
| 5 | 3. Provision and consignment of personal information See details of third party service providers as consignees of personal information Category : Product manufacture and shipping Third party service providers : Simmons-K Co., Ltd., Hyundai Decorations Co., Ltd. Sub-subcontractor : - Activities to be consigned : He:on bedding product manufacture and shipment Personal information retention and usage period : Upon completion of product shipment New added | 3. Provision and consignment of personal information See details of third party service providers as consignees of personal information Category : Product manufacture and shipping Third party service providers : Simmons-K Co., Ltd., Hyundai Decorations Co., Ltd., Haerim, NURI Global Service Co., Ltd.(Add) Sub-processor(Modify) : - Activities to be consigned : He:on bedding product manufacture and shipment, He:on bedding product shipment(Add) Personal information retention and usage period : Upon completion of product shipment, 6 months(Add) Category : SPA operation management Third party service providers : Lesnouvels Co., Ltd. Sub-processor : - Activities to be consigned : Retreat SPA operation management Personal information retention and usage period : Upon subcontractor agreement termination Category : Room management Third party service providers : AMPM Co., Ltd., Doingcns Co., Ltd. Sub-processor : - Activities to be consigned : Room maintenance and public cleaning, Room maintenance and left item delivery Personal information retention and usage period : Upon subcontractor agreement termination, 1 year(shipment request list)(Add) |
| 6 | 6. Operation and use of cookies, such as Internet access files How to choose settings to allow or disallow cookies 1. Internet Explorer: Tools menu at the top of the web browser > Internet options > Personal information > Settings 2. Chrome: Settings menu on the right side of the web browser > Display settings at the bottom of the screen > Security and Protection of Personal information > Cookies and other site data | 6. Operation and use of cookies, such as Internet access files How to choose settings to allow or disallow cookies 1. Internet Explorer: Tools menu at the top of the web browser > Internet options > Personal information > Settings 2. Chrome: Settings menu on the right side of the web browser > Settings > Protection of Personal information and Security(Modify) > Cookies and other site data 3. Microsoft Edge : menu >Settings > Privacy, search, and services > Send "Do Not Track" requests(Add) |
| 7 | 7. Measures to ensure the security of personal information - Measures are taken to store personal information access records and prevent forgery or alteration. Personal information handlers maintain records of access in the personal information handling system, and the relevant access records are kept securely so that the personal information handlers’ access records are not forged, altered, stolen, or lost. | 7. Measures to ensure the security of personal information - Measures are taken to store personal information access records and prevent forgery or alteration. Personal information handlers and users who access the personal information processing system maintain records of access in the personal information handling system, and the relevant access records are kept securely so that the personal information handlers and users who access the personal information processing system access records are not forged, altered, stolen, or lost. (Modify) |
| 8 | 8. Privacy Officesrs If you need damage relief or require a consultation regarding an infringement of personal information, you may contact the following organizations. - Privacy Dispute Mediation Committee: 1833-6972 without area code, www.kopico.go.kr | 8. Privacy Officesrs If you need damage relief or require a consultation regarding an infringement of personal information, you may contact the following organizations. - Privacy Dispute Mediation Committee: 1833-6972 without area code, https://www.kopico.go.kr(Modify) |
