IntegratedRevisions to Terms of Service
Comparison Table of Revised Privacy Policy
Tue, Oct 25, 2022
In an effort to provide our members with better services, we are pleased to inform you of the revisions in the privacy policy.
1. Revisions
1) Modification of personal information collection due to changes in COVID-19 guidelines
2) Change of third party service providers as consignees of personal information
3) Modifying the operation and use of cookies, such as Internet access files
4) Modification of the person in charge of privacy officer
2. Revision date: October 25, 2022
Announcement date: October 25, 2022
3. Details of revisions
| EventsBefore | After |
|---|---|
| 1. Collecting personal information See details of personal information collected for online services Category : Online COVID-19 Self-questionnaire See details of personal information collected offline Category : COVID-19 Self-questionnaire | 1. Collecting personal information See details of personal information collected for online services Category : Online COVID-19 Self-questionnaire (delete) See details of personal information collected offline Category : COVID-19 Self-questionnaire (delete) |
| 3. Provision and consignment of personal information See details of provision for service partnership Service name : Mileage service > Airline mileage | 3. Provision and consignment of personal information See details of provision for service partnership Service name : Mileage service > Airline mileage > Recipient - Asiana Airlines - Korean Air |
| 3. Provision and consignment of personal information See details of third party service providers as consignees of personal information Category : Information system operation and management > Third party service providers_Lotte Data Communication Co., Ltd. > Sub-subcontractor - Lotte Data Communication Co., Ltd - AWS - Oracle Korea - Ad Capsule Co., Ltd. - Spectra Co., Ltd. Category : Social media operation > Third party service providers - Daehong Communications Inc. > Sub-subcontractor_Day Co., Ltd. - Saltcom Co., Ltd. - Cracker Lab Co., Ltd. Category : Events > Third party service providers_ IMFORM Co., Ltd. | 3. Provision and consignment of personal information See details of third party service providers as consignees of personal information Category : Information system operation and management > Third party service providers_Lotte Data Communication Co., Ltd. > Sub-subcontractor - Lotte Data Communication Co., Ltd - AWS - Oracle Korea - Ad Capsule Co., Ltd. - Spectra Co., Ltd. - Treasure Data, Inc. : CDP Cloud Services Category : Social media operation > Third party service providers - Daehong Communications Inc. > Sub-subcontractor_Kaya Media Co.,Ltd. - Cracker Lab Co., Ltd. Category : Events > Third party service providers_ IMFORM Co., Ltd. (delete) |
| 3. Provision and consignment of personal information See details of transfer of personal data overseas - Company’s overseas chain hotels - Oracle Corporation - Insider Pte, Ltd. | 3. Provision and consignment of personal information See details of transfer of personal data overseas - Company’s overseas chain hotels - Company’s overseas chain hotels (Offline) - Oracle Corporation - Insider Pte, Ltd. - Onyx CenterSource - Salesforce - Data Travel, LLC |
| 6. Operation and use of cookies, such as Internet access files LOTTE Hotels uses cookies for the following purposes: - To utilize them as an index of target marketing and service reshuffling by analyzing the access frequency, visit hours, etc. of members and non-members and by understanding their preferences and interests. - To track information about and services of LOTTE hotels that users viewed and showed an interest in, to provide personalized services on their next visit. - To verify the extent of members’ participation and visit times in various events hosted by LOTTE Hotels, in order to offer specific opportunities for entry, and to provide individualized information according to their individual interests. - Users have the option to install cookies. In this way, users may allow all cookies, allow or block cookies individually whenever stored, or block the storage of all cookies by using the settings option in their web browser. However, a user who chooses not to install cookies may experience inconvenience in using the website and have difficulty using some services that require login. How to choose settings to allow or disallow cookies 1. Internet Explorer: Tools menu at the top of the web browser > Internet options > Personal information > Settings 2. Chrome: Settings menu on the right side of the web browser > Display advanced settings at the bottom of the screen > Personal information > Settings | 6. Operation and use of cookies, such as Internet access files LOTTE Hotels uses cookies for the following purposes: - To utilize them as an index of target marketing and service reshuffling by analyzing the access frequency, visit hours, etc. of members and non-members and by understanding their preferences and interests. - To track information about and services of LOTTE hotels that users viewed and showed an interest in, to provide personalized services on their next visit. - The processing of the information collected by each service is in accordance with the policy of the respective service, and the user may use the anti-tracking or cookie refusal function in the browser, or refuse automated collection in the manner provided by each service. - The collected non-identifying behavioral information may be used for online advertisement purposes, etc. through Google's Google AdWords service, Google AdSense Service, NAVER Analytics, Facebook's business tool, Naver Analytics, Kakao's Kakao Moment, and partners of Criteo OneTag, Insider, Rocket Fuel, Salesforce, Inc, Treasure Data, Xandr, Yahoo Japan, Youtube, etc. - The name and policy of each service may change depending on the circumstances of the marketing and web analysis support service provider. • Google Analystics • Google AdSense • Naver Analytics • Facebook Pixel • Kakao Pixel • Criteo OneTag • Insider • Rocket Fuel • Salesforce, Inc • Treasure Data • Xandr • Yahoo Japan • Youtube - To verify the extent of members’ participation and visit times in various events hosted by LOTTE Hotels, in order to offer specific opportunities for entry, and to provide individualized information according to their individual interests. - Users have the option to install cookies. In this way, users may allow all cookies, allow or block cookies individually whenever stored, or block the storage of all cookies by using the settings option in their web browser. However, a user who chooses not to install cookies may experience inconvenience in using the website and have difficulty using some services that require login. How to choose settings to allow or disallow cookies 1. Internet Explorer: Tools menu at the top of the web browser > Internet options > Personal information > Settings 2. Chrome: Settings menu on the right side of the web browser > Display settings at the bottom of the screen > Security and Protection of Personal information > Cookies and other site data Analytics, Interest-Based Advertising, and Tracking Technologies Opt-Out As described in this Privacy Policy, and to the extent permitted by law, we may collect (or allow third parties such as ad networks, web analytics companies, and social networking platforms to collect) information about your online activities over time and across our website and other third-party online properties or services. These third parties may use information about your visits to our website and other sites and general geographic information in order to provide advertisements about goods and services of interest to you. You may choose whether to receive some interest-based advertising by submitting opt-outs. For more information about third-party advertisers and how to prevent them from using your information, please visit http://www.networkadvertising.org/choices/. This is a site offered by the Network Advertising Initiative (NAI) that includes information on how consumers can opt-out of receiving interest-based advertising from some or all of NAI's members. You can also visit http://www.aboutads.info/choices/, which is a site offered by the Digital Advertising Alliance (DAA) that includes information on how consumers can opt-out of receiving internet-based advertising from some or all of DAA's participating companies. Opting out of interest-based advertising does not mean that you will no longer see any advertisements; rather, you will still see advertisements that are general and not tailored to your specific interests and activities. Also, if your browsers are configured to reject cookies when you visit these opt-out webpages, or you subsequently erase your cookies, use a different device or web browser or use a non-browser-based method of access (e.g., mobile app), your NAI / DAA browser-based opt-out may not, or may no longer, be effective. LOTTE Hotels supports the ad industry’s Self-Regulatory Principles for Online Behavioral Advertising [Link to https://www.iab.com/wp-content/uploads/2015/05/ven-principles-07-01-09.pdf] and expects that ad networks LOTTE Hotels directly engages to serve you Interest-based Advertising will do so as well, though LOTTE Hotels cannot guaranty their compliance. LOTTE Hotels is not responsible for effectiveness of, or compliance with, any third-parties’ opt-out options or programs or the accuracy of their statements regarding their programs. |
| 8. Privacy Officers LOTTE Hotels appoints privacy officers as follows to protect members’ personal information, to collect their opinions and handle complaints about such information: - Chief Privacy Officer (CPO): Marketing Team Leader, 02-771-1000, privacy@lotte.net - Privacy Manager: RM Team Leader, 02-771-1000, privacy@lotte.net | 8. Privacy Officers LOTTE Hotels appoints privacy officers as follows to protect members’ personal information, to collect their opinions and handle complaints about such information: - Chief Privacy Officer (CPO): KYUNG TAE, DOO Marketing Team Leader, 02-771-1000, privacy@lotte.net |
