FAQ
Packages of arriving guests with confirmed reservations can be received at the bell desk of the hotel.
Please call us for more details!
TEL +95-1-9351000
By Car
From Yangon International Airport
• 7.6km
• About 20 minutes by car
• Yangon International Airport → After turning left, exit to Yangon Airport Road → Go straight for 9 Miles after merging to Pyay Road → Check the North Point Mall on the Right → Go straight ahead to Pyay road → Check LOTTE HOTEL YANGON on the left after passing through Kabar Aye Pagoda → Go straight ahead to Pyay road → Go pass the lake and straight up to the 6½ miles bus stop and make a U-turn → Enter LOTTE HOTEL YANGON.
You may check-in starting from 2:00 PM and check-out by 12:00 PM.
Luggage storage is for two types (short-term and long-term) and available for 24 hours.
Hotel guests get free parking.
You may use free internet in your room or public area and connect to “LOTTE HOTEL”.
Pets are not allowed on the hotel premises.
Vending machines are not available inside the hotel.
Coin laundry machine is not provided but a hair dryer is provided in every room.
Free of charge and there will be a penalty fee for any damage. Please request at the bell desk counter.
A convenience store is available on the 1st Floor of the hotel.
You can exchange your currency from foreign currency to local currency at the ATM inside the hotel.
As a general rule, payment is required upon arrival. If you use additional services during your stay, we will settle the payment at the time of departure.
You can enjoy rooms with a panoramic view of Inya Lake, the majestic Shwedagon Pagoda bathed in golden light and the vibrant cityscape of Yangon.
There is a wheelchair-accessible room designed to ensure comfort and convenience.
It depends on hotel occupancy and room availability.
The room rate is based on per room.
Gift certificates are accepted.
You must contact the travel agency (website) that you made the reservation through for inquiries on cancellations or changes. You cannot make changes or cancel directly through the hotel.
You may make requests regarding additional guests, adding breakfast, or extra beds directly to the hotel depending on circumstances, and you may pay the additional charges that incur to the hotel directly.
Yes. It can be provided.
We accept cash, credit cards, coupons, etc. as means of payment, but we do not accept personal checks.
Please contact to TEL +95-01-9351000 for more details.
Light Switches are located on the wall. Should you need assistance, please contact our operator (dial “0”).
Each room has an individually controlled air-conditioning unit that allows you to regulate your room’s temperature. Control switches are located on the wall. Should you need assistance, please contact our operator (dial “0”)
Windows inside the hotel rooms are not allowed to open.
As a general rule, payment is required upon arrival. If you use additional services during your stay, we will settle the payment at the time of departure.
Room-to-room calls are free of charge. If you require any assistance dialing out, please contact our operator (dial “0”)
If you require that your room be cleaned at a specific time, please contact our operator (dial “0”).
There will be charges for taking any minibar items. The room attendant will check consumption and replenish your minibar on a daily basis.
OTT Service is not available.
We offer room service with service charges.
You may make a telephone reservation (TEL +95-01-9351000) or use online restaurant reservation.
Children with parents or with the supervision of adults are allowed in our Poolside Bar.
Please call us for more details!
TEL +95-1-9351000
Breakfast: 6:00 ~ 10:00
You may make a telephone reservation (TEL +95-01-9351000) or use online restaurant reservation.
Guests who come for dining at our hotel restaurant get free parking.
Smoking is not allowed inside the restaurant.
Pets are not allowed inside the restaurant.
Please contact to TEL +95-01-9351000 for more details.
Please contact to TEL +95-01-9351000 for more details.
Hotel banquet halls are located on the Ground Floor and 2nd Floor.
You can book a room before the event.
Please call us for more details!
TEL +95-1-9351000
Please contact to TEL +95-01-9351000 for more details.
Please contact to TEL +95-01-9351000 for more details.
Hotel offers different outlets available for group dining based on group dining needs.
Please call us for more details!
TEL +95-1-9351000
Hotel banquet halls are located on the Ground Floor and 2nd Floor.
Please call us for more details!
TEL +95-1-9351000
Please contact to TEL +95-01-9351000 to receive the wedding menu.
Please find out more info about Fitness & Spa >
https://www.lottehotel.com/yangon-hotel/en/facilities/gym.html
Please find out more info about Business Center >
https://www.lottehotel.com/yangon-hotel/en/facilities/business-center.html
Please find out more info about Banquet & Conference >
https://www.lottehotel.com/yangon-hotel/en/banquet-conference.html
Please find out more info about Swimming Pool >
https://www.lottehotel.com/yangon-hotel/en/facilities/swimming-pool.html
https://www.lottehotel.com/yangon-hotel/en/facilities/infinity-pool.html
The infinity pool opens everyday.
Please call us for more details!
TEL +95-1-9351000
Private reservations for the pool are not available.
Children with parents or with the supervision of adults can enter at the kid swimming pool near the infinity swimming pool.
Sunbeds and life jackets are not available for rent.
There is no swimwear store at the hotel but guests can purchase swimsuits conveniently at the convenience store on the 1st floor of the hotel.