.webp)
FAQ
Please search for frequently asked questions.
- Subject + Contents
- Subject
- Contents
- Swimsuits can be purchased at the shopping center located next to the hotel.
- Yes, you can request from Fitness Club reception
- Children under 36 months are admitted free of charge when accompanied by their parents.
- No, our pool is for all guests.
- The swimming pool is open only in a summer period
- The swimming pool is open only in a summer period, open from 07:00 to 22:00
- You can contact our sales department for more information at sales.tashkent@lotte.net
- The business center is located on the first floor, open 24/7
- Fitness and spa are open from 07:00 to 22:00, to book spa treatments, please contact the reception (5005)
- You can contact our sales department for more information via sales.tashkent@lotte.net
- You can contact our sales department for more information via sales.tashkent@lotte.net
- You can contact our F&B Department via
- You can contact our sales department for more information via sales.tashkent@lotte.net
- You can contact our sales department for more information via sales.tashkent@lotte.net
- You can contact our reservation department via rsv.tashkent@lotte.net or Lotte@tashkent@mail.ru
- You can contact our sales department for more information via sales.tashkent@lotte.net
- You can contact our sales department via rsv.tashkent@lotte.net or sales.tashkent@lotte.net
- We apologize, but pets are not allowed in the restaurant.
- Smoking is prohibited in the restaurant, but there are smoking areas at the entrance to the restaurant and in the garden
- Guests using the hotel's services are provided with free parking.
- Yes, you can call internal number 4001 from your room, and if you call from the street +998 90 122 58 00, you can also use the QR code in the room
- Daily from 06:30 to 10:00
- Discounts are negotiated with corporate clients
- Yes, in the presence of parents you can visit our Lobby Bar
- Yes, from your room you can call internal number 4001, and if you call from the street +998 90 122 58 00
- Yes, 24/7
- No, our TVs do not support OTT service.
- The hotel provides 2 bottles of still water free of charge daily. Minibar is subject to a fee.
- Room cleaning will be provided throughout the day or upon request at a specific time.
- Yes, you can use the phone in your room to call internal numbers and external numbers.
- Payment must be made upon check-in at the hotel or during your stay.
- Yes, all our rooms have opening windows.
- You can use it through the room control system located on the wall.
- You need to insert the key card into a special light socket at the main entrance.
- Dail to number 5005,5006
- Yes,you can pay by Visa,MasterCard,Maestro and UnionPay cards
- Yes,you can get a receipt for payment.
- You can contact directly to the Hotel via email or phone
- Yes, you can pay with a gift certificate. For more information, please contact reception.
- Room rate per person.
- You can make a request at the reception.
- Yes, the hotel offers wheelchair accessible rooms.
- Our rooms offer beautiful views of the Opera House, the Museum, Green Park, the garden and the city.
- Payment must be made upon check-in at the hotel or during your stay.
- Yes, the hotel has a currency exchange office and an ATM.
- There are several convenience stores within walking distance of the hotel.
- Yes, the hotel offers free wheelchair and strollers rentals.
- No, there is no coin laundry machines and dryers in the hotel. Instead, the hotel offers laundry services.
- No, there is no vending machine in the hotel. Instead, the lounge bar offers a wide selection of food & beverages and is open 24 hours a day.
- No, pets are not allowed in the hotel.
- Yes, free Wi-Fi is available throughout the hotel.
- Parking is free for guests staying at the property.
- Yes, the hotel offers free luggage storage service.
- Check in at 14:00 & Check out at 12:00
- You can use the hotel transfer service or taxi from the airport(train station).
- Yes, you need to contact the hotel reception first.
