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FAQ
Please search for frequently asked questions.
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- You can purchase swimwear at the fitness club reception
- Sun loungers are available to all hotel guests. There are no life jackets for rent.
- Minors under 7 years old are not allowed in the pool and jacuzzi. Minors between the ages of 7 and 14 may only be in the pool or hot tub if accompanied by a parent.
- One-time visits without accommodation are available to the thermal complex and fitness club
- Only an indoor pool is available at Lotte Hotel Samara
- Immerse yourself in the relaxing atmosphere of a spa complex overlooking the city!
Services include: a hammam for guests, dry Finnish saunas, invigorating showers, a jacuzzi, a counter-current pool, a fitness bar and partly a massage program. Access to the aqua lounge is available for all hotels."
- 11 different halls with a capacity of up to 1,200 guests can be transformed for banquet and business events of any scale and format: from small meetings to business seminars and international forums.
- Conference opportunities are a unique feature of Lotte Hotel Samara.
- A professionally organized space in which everything is created so that guests can fully devote their time to training and relaxation.
- The chef conducts a tasting of wedding menu items, and the pastry chef conducts a tasting of fillings for wedding cakes
- Business breakfasts, lunches, coffee breaks, dinners
- The wedding planning manager will answer all your questions. Detailed information by phone: +7 (846) 920-1000
- The cost depends on the rental period and the size of the hall. Detailed information by phone: +7 (846) 920-1000
- Room reservations are available at any convenient time, subject to availability.
- Banquet rooms are located on the second floor of the hotel
- The banquet manager will answer any of your questions
- Information about events is announced on social networks
- No
- There is a smoking area on the restaurant's outdoor terrace.
- For non-residential guests cost: 500 rubles/day or 100 rubles/hour
- Reservations by phone: +7 (846) 920-1000
- Mon-Fri from 6.30 a.m. to 11.00 p.m.
Sat-Sun from 7.00 a.m. to 11.00 p.m.
- For permanent residence, guests have access to loyalty cards with additional discounts on accommodation, restaurants and bars in hotels.
- Yes
- Yes
- Yes
- Yes
- Minibar drinks are included in the room rate only in deluxe rooms. There is an additional charge for using the minibar in other room categories.
- The rooms are cleaned daily.
- You can use the telephone in your hotel room.
- Accommodation expenses can be paid upon arrival or in advance by invoice or link.
- The room windows open only for ventilation.
- Instructions for using the air conditioner are available for each guest in the room. The rooms have a touch-sensitive air conditioning control panel that allows you to adjust the room temperature.
- You will need to insert the key card into a special switch next to the entrance to the room.
- Yes
- Yes
- Booking information: +7 (846) 920-1000
- Yes
- The reception service takes into account the wishes of guests when assigning rooms for accommodation.
- The reception service takes into account the wishes of guests when assigning rooms for accommodation.
- View of the historical city center or the Volga River
- Payment is made online upon booking or upon arrival
- No
- Grocery stores, pharmacy, optics
- No
- There is a laundry service
- No
- 2,500 rubles/day
- Yes
- Parking is free for all hotel residents.
- Yes. The hotel has a luggage locker.
- Check-in time: 15:00 pm
Check out time: 12:00 am
- The most convenient way to get from the airport is by taxi
- Yes
