FAQ
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- There is a currency exchange office on 2nd floor.
- Hotel is located in city center, there are many stores.
- Unfortunatelly, no.
- The swimming pool is open from 07:00 to 22:00 every day. Sanitary day every second Tuesday of the month.
- Marketing dept: salesvvo@lotte.net, + 7 (423) 2407400
- For business center services, please contact the concierge.
- The fitness center is open from 07:00 to 22:00 every day. Sanitary day every second Tuesday of the month.
- Marketing dept: salesvvo@lotte.net, + 7 (423) 2407400
- Banquet halls are located on 3 floor.
- Marketing dept: salesvvo@lotte.net, + 7 (423) 2407400
- No pets allowed.
- Smoking is stricktly prohibited all over the hotel.
- 100 rub per hour.
- Breakfast is served on weekdays from 7:00 to 10:30, on weekends from 7:00 to 11:30
- Room service is available 24/7
- Mini bar is not included in the room rate.
- Room cleaning is done daily.
- Payment for accommodation is charged to the guest prior to check-in or at the time of check-in.
- You can open the window in your room.
- The light turns off and on on a panel located on the bedside table.
- Front desk number - 1
- Certainly.
- When paying for a room directly at the hotel, guests are given a receipt and invoice.
- Front Office : +7 (423) 2407205, +7 (423) 2407204 reservationvvo@lotte.net
- Yes. Upon check-in, you must present your certificate to the reception.
- The room rate is calculated based on the number of guests staying.
- The rooms offer views of the Golden Horn Bay and the city.
- The room rate will be charged upon check-in.
- There are no any vending machenes inside the hotel.
- Unfortunately, pets are not allowed.
- Free wi-fi available all over the hotel.
- Parking is free for hotel guests.
- Of course, you can leave your luggage at the belldesk..
- Check-in time at the hotel is 14:00.
Check-out time from the hotel is 12:00
