FAQ
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- The Bubble Lounge is a quiet space exclusively for hotel guests. Outside food (excluding beverages) is not permitted.
- The Bubble Lounge on the third floor is equipped with a Nespresso coffee machine for guests staying at the hotel.
Please bring a cup or tumbler from your room to use the machine.
- The MAXI BAR vending machine is located in the Bubble Lounge on the third floor.
- You can use the coin laundromat on the 2nd floor for your laundry needs, it is equipped with washing machines, dryers, and an iron.
(Detergent KRW 1,000 / Washing machine KRW 5,000 / Dryer KRW 5,000)
- A foot spa is located on the 21st floor of the hotel. It is free for guests staying at the hotel.
* Operating schedule: April 1 - November 30 (Closed during the winter from December - March)
* Due to weather conditions, private events, construction schedules, or changes in government quarantine guidelines, we may close without prior notice.
- You may copy, scan, and print documents at the e-concierge on the third floor.
(Printing costs KRW 200/page for black and white, and KRW 300/page for color)
- The gym on the second floor is exclusively for members and hotel guests. It is open from 6:00 AM to 10:00 PM.
Please bring your own workout clothes and shoes.
- The rooftop bar on the 21st floor requires an advance reservation.
(Reservation Inquiries +82-2-6310-1092)
- If you have any questions about our rooms at L7 MYEONGDONG by LOTTE, please contact us via the phone number or e-mail below.
L7 Hotels Reservation Center (9:00 AM - 6:00 PM)
- Tel.: +82-2-555-8007
- E-mail: rsv.l7.mdong@lotte.net
- ・ Room
Two water bottles and drip coffee (electric kettle and mini refrigerator included)
・ Bathroom
One sink, cotton swabs, bidet, shower cap, slippers, bathroom amenities (DEPAYSMO), bathrobe, hair dryer
* As part of the Re:think campaign to reduce disposable goods, please note that some disposable items may not be provided.
• Shampoo, conditioner, shower gel, lotion, hand wash - Multipurpose bottle provided
• Items not provided: Toothbrush, toothpaste, razor
- The bottled water in the refrigerator and the drip coffee bags are complimentary.
(If you need more water in addition to the complimentary mineral water in your room, please feel free to use the ice and purified water dispenser in front of Room #11 on each floor.)
- The extra bed is a single bed. It may only be added to suites.
Additional charges will apply.
Bedding is intended for one person. Additional bedding is available for a fee.
- As per the hotel policy, all lost and found items are disposed of after six months in storage.
Food and beverage items are disposed of after 24 hours in storage.
Guests who are looking for a lost item can call the hotel main phone number.
* Inquiries: +82-2-6310-1000
- Enjoy complimentary Wi-Fi throughout the hotel with no password required.
ID: L7_Myeongdong
- You can use the thermostat on the wall of your room.
Set the temperature, and the air conditioning/heating will work automatically to reach the desired temperature.
- You may make calls to locations within and outside the hotel using the phone in your room.
To call another room in the hotel: 7 + 4-digit room number (e.g.: Room 9080 → 79080)
To make a domestic call: 9+ phone number / You may make calls to locations inside and outside the hotel using the phone in your room.
To call another room in the hotel: 7 + 4-digit room number (e.g.: Room 708 → 70708)
To make a domestic call: 9 + Phone number
To make an international call: 9 + 001 + Country code + Phone number
* Calls made outside the hotel will incur a call charge. Please settle your payment at check-out.
To make an international call: 9 + 001 + Country code + Phone number
* Calls made outside the hotel will incur a call charge. Please settle your payment at check-out.
- You can open the windows in your hotel room. Please close the window screens to keep insects out.
- Place the key in the key box at the room entrance to turn on the room lights.
- The front desk is located on the third floor.
To call the front desk, please press “0” on the phone in your room. (Available 24 hours)
- Please contact us via the phone number or email address below.
L7 Hotels Reservation Center (9:00 AM - 6:00 PM)
- Tel.: +82-2-555-8007
- E-mail: rsv.l7.mdong@lotte.net
- We do not provide pick-up and drop-off services.
- Only suites can accommodate extra beds, and additional charges will apply. Please contact the reservation office for more details.
- Yes, there are rooms available. Please contact the reservation office for access.
- Minors (under 19 years of age) must stay with their parents or legal guardians in order to stay at the hotel.
- We offer the N Seoul Tower view or the Myeongdong Cathedral view. You can choose your preferred view when making your reservation.
- Reservations made through the website may be canceled or changed until 6:00 PM (KST) one day prior to check-in.
If you change or cancel your reservation after the free cancellation period,
you will be liable to pay the equivalent of the first night's stay as a penalty, which will be charged to the credit card used to secure the reservation.
- The card used to make the reservation is only required to secure your booking on the website. Your payment will be processed at check-in.
- It is available 24 hours a day in the Bubble Lounge on the third floor.
- You can use the WOW PASS currency exchange machine opposite the front desk on the third floor.
(Available from 6:00 AM – 12:00 AM)
- There is a 7-Eleven, GS 25, and eMart 24 within 100 meters of the hotel.
- Wheelchairs and strollers are available at the hotel for guests to use within the hotel premises.
If you wish to avail of this service, please contact the hotel in advance.
* Please be aware that quantities are limited. If you require a wheelchair or stroller, kindly request this service by calling the main hotel phone number after booking your stay. (+82-2-6310-1000)
- You can borrow an umbrella free of charge from the front desk in the event of rain.
- Please note that pets are not allowed to stay in our hotel rooms.
- Enjoy complimentary Wi-Fi throughout the hotel with no password required.
ID: L7_Myeongdong
- The parking lot requires reservations in advance and costs KRW 15,000 per day.
(+82-2-6310-1000)
- Yes, you can store your luggage for free at the front desk on the third floor.
- Check-in is at 3:00 PM and check-out is at 11:00 AM.
- You may use the Incheon Airport limousine bus (6001, 6015) from the bus stop in front of Kookmin Bank near the front door of the hotel.
* Incheon Airport T1 (approx. 1 hour 30 minutes) → T2 (approx. 1 hour 40 minutes)
The travel time may vary depending on traffic
(Adult KRW 17,000/pax, Child KRW 12,000/ages 6-12)
* Airport limousine hours and Lost and Found inquiries
Daytime: +82-2-2664-9898 / Nighttime +82-2-2665-1094 / Lost and Found +82-32-743-7607/7608
- Please use the hotel address as the recipient, but you must enter your name and stay dates.
Address: 3F Front Desk, 137 Toegye-ro, Jung-gu, Seoul (04537)
Tel.: +82-2-6310-1000
Recipient: Reservation Number, Stay Date O/O, OOO (Name on the reservation)
